Microsoft unveiled uptime-guarantees for users of Office 365

Microsoft unveiled uptime-guarantees for users of Office 365

 Microsoft Corp. on the eve took another step aimed at increasing the loyalty of business users in a set of cloud software Office 365. Corporation reported that led into the light of Office 365 a year ago and have since analyzed his work and can now provide users with serious guarantees related to its resiliency. corporation in saying that from July 2012 to June 2013 as a whole Office 365 cloud platform showed a 99.98% uptime for e-mail and work on projects, 99.97% for the network subsystem, and 99.94% for the working version of the software.

The company said that taking into account the performance of the services Office 365 Business, Government and Education throughout the world. At the same time the company say that the indicators uptime measured only by their own datacenters, while end users can get in reality a somewhat lower uptime, associated with problems that are independent from Microsoft, such as problems with local providers, the problems on connecting and peer to peer sites, etc.

Today, the company announced that will provide a guaranteed 99.98% uptime tion for commercial customers as part of service SLA , respectively, if the availability of Office 365 falls below this level, clients are entitled to demand financial compensation specified by Microsoft. interesting to note that Microsoft has not announced anything about the uptime for the service SkyDrive, although it is closely related to Office 365 and its individual components.

However, Microsoft has stated that they intend in the future to commercial customers to open Dashboard, where they will be able to see the availability of a specific network of servers in corporate data centers, similar to how it is implemented in the Amazon or Slaesforce.com