Microsoft and Google have faced disruption to services
Microsoft Corp. and Google with a difference of a few hours have technical problems associated with the operation of their Internet services. So, Microsoft said on Saturday that finally eliminated the 3-day technical problems relating to the operation of the service Outlook.com. In addition to the Friday, several people in the United States and Europe have reported that they became inaccessible remote storage service SkyDrive. On Saturday afternoon, Microsoft said it has decided to issue and recover as Outlook.com, and SkyDrive. It is reported that out of order due to problems of EAS - Exchange ActiveSync, used for synchronization of corporate e-mail between different devices of the same person. Since the cloud version of the project data is stored on the Exchange servers in data centers Microsoft, then the output of EAS, located higher in the hierarchy, and he made a post and calendar service unavailable.
Users on the forums have reported that problems with Outlook.com began Thursday morning, then as access to the contact sheets was restored within five hours after the crash, and normal access to email - just three days later. Technically, it was possible to work with mail on Friday, but it did not work sync with iOS and Android. During the failure of technical support Microsoft reported that the service has failed due to excessive load on a caching subsystem, resulting in network congestion. On Saturday, the corporation reported that eliminated the two main factors that led up to the problem: Reconfigure the network, expanding its availability to users, and also changed the treatment processes requests from mobile devices.
All of this should be transparent to the user and is associated only with the back-end system. Independent experts say that of all the public commercial services Outlook.com mail over the past two months, most often out of order. He was faced with the problems of 14 and 27 June, then July 1-3 and July 11-14 and July 25-26, and August 14. At the same time, on Friday, Google has suddenly become completely unavailable on the Internet. It happened just five minutes, but experts could not recall such that all services of the Internet giant disconnected once.
In addition, it is known that the western service Internet company located on different technological platforms, and it is difficult to assume that it was going to happen, so they have time available. Greg Sterling of the company Sterling Market Intelligence, said that, technically, a five-minute failure - is Even by the standards of Google a little, although Sterling assesses five-minute easy for Google to 500,000 dollars in lost revenue.
"The idea that the entire Google becomes available, many people can not grasp. course, for a five-minute failure of the company - it's not a problem if Of course, such failures will not systematic, "- he said. Recall that Google's annual turnover is about $ 40 billion.
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